Peak Practice User License Agreement

 

Peak Practice User License Agreement

License Agreement

THIS END-USER SOFTWARE LICENSE AGREEMENT & SERVICES AGREEMENT (“Agreement”) is made this day of (the “Effective Date”), by and between Eclipsys Practice Solutions LLC, a Delaware limited liability company (“Eclipsys ”), and ("Licensee") having its principal place of business at  (“Licensee”).

WHEREAS, Eclipsys has the right and authority to distribute certain proprietary software programs (the object code versions of such programs being hereinafter referred to as the “Software”), for use in the health care industry;

WHEREAS, Eclipsys desires to grant to Licensee a limited license of certain software and Licensee desires to obtain such license to use such software, as provided in this Agreement;

WHEREAS, Eclipsys also desires to provide to Licensee, and Licensee desires to purchase from Eclipsys, certain professional [and remote hosting] services as described in this Agreement. 

 

NOW, THEREFORE, IN CONSIDERATION of the foregoing and the mutual covenants set forth herein, the parties agree as follows:

 

                                                                                                Article 1.        DEFINITIONS

1.1.              “Affiliate” shall mean, with respect to a party, any entity that controls, is controlled by, or is under common control with such party, where “control” means direct or indirect beneficial ownership of fifty percent (50%) or more of the outstanding voting securities or voting rights.

1.2.              “Computer” means an electronic device or media that accepts information in digital or electronic form and manipulates it for a result based on a sequence of instructions.

1.3.              “Confidential Information” means (a) information provided by Eclipsys to Licensee hereunder or in connection herewith regardless of the format or manner in which it is transmitted which may include, without limitation, (i) Eclipsys ’s trade secrets, proprietary information, intellectual property rights, and the object and source codes for the Software, (ii) information, whether or not constituting a trade secret at law, relating to Eclipsys, its business, products and services, and demonstrably anticipated business, products, and services, which is not generally known to, and not readily ascertainable by proper means by other Persons or third parties; (b) information provided by Licensee to Eclipsys hereunder or in connection herewith regardless of the format or manner in which it is transmitted which may include, without limitation, information about Licensee, its business, the identity of patients, the content of any medical records, information about physicians and other healthcare providers, financial and tax information, information regarding Medicare, Medicaid, or MediCal and any other third party payer claims submission and reimbursements, and any other information proprietary to or concerning Licensee which is not generally known to, and not readily ascertainable by proper means by other Persons or third parties; and (c) any other information so designated in writing prior to disclosure by the party claiming that the information to be disclosed is confidential or proprietary business information delivered or disclosed under this Agreement.

1.4.              “Data” means all data and information processed through use of the Software or provided to Eclipsys by Licensee under the terms of this Agreement.  Data specifically includes, but is not limited to, patient identification information, patient medical records, claims information, information about physicians, financial information, Medicare, Medicaid, or MediCal and other payer information, reimbursement information, and other information relating to the business of Licensee or the respective patients, clients or customers of Licensee.

1.5.              “Documentation” means any guides, manuals, training materials and other documentation which is provided to Licensee by Eclipsys in connection with the Agreement and that is designated by Eclipsys as the governing user documentation for licensees of the Software and/or customers of the Services[, including, without limitation, the User Guide].

1.6.              “Facility” means the locations designated in Exhibit B to this Agreement.

1.7.              ["Go Live" means the date when Licensee achieves first functionality under the Software after training on such first functionality.]

1.8.              “HIPAA” means the Health Insurance and Portability Accountability Act of 1996, as codified at 42 U.S.C. § 1320d through d-8, as amended.

1.9.              “License Fees” are the fees set forth in Exhibit A for the license of the Software.

1.10.             “Licensed User” shall mean an employee of Licensee who is authorized to use the Software and is included in the numbers listed on Exhibit A as a provider or an employee of the provider.

1.11.            “Order Form” means the ordering documents representing the initial purchase of products and services from Eclipsys as well as any subsequent purchases agreed to between the parties in writing from time to time, that are executed hereunder and deemed incorporated into this Agreement from time to time. 

1.12.            “Person” means a natural person, a legal person or entity including but not limited to a corporation, limited liability company, professional association, or limited partnership.

1.13.            “Professional Services” shall mean installation and training services Licensee receives from Eclipsys.

1.14.            “Provider” means licensed healthcare professional whose credentials are associated with delivery of healthcare services for fees directly to patients. 

1.15.            [“Remote Hosting Services” means the applications identified on Exhibit A that are to be hosted by the Eclipsys data center pursuant to the terms of this Agreement.  ___________]  

1.16.            “Services” shall mean [Remote Hosting Services,] Software Support and Professional Services.

1.17.             “Software” means Eclipsys’s proprietary computer software known either as Eclipsys Peak Practice™ EMR, Eclipsys Peak Practice ™ PM, Eclipsys  Peak Practice ™ Suite, and Eclipsys  Peak Practice ™ SC (Supply Chain ) developed add-on, as specified in Exhibit A as the Software requested by Licensee, and any Updates and Upgrades thereto.  The term “Software” includes software licensed by or acquired from third parties that is embedded in the Software by Eclipsys.  The term “Software” also includes all software interfaces and custom software developed by Eclipsys for use by Licensee in connection with this Agreement.

1.18.             “Software Support” shall mean Updates, Upgrades, and the support and maintenance services for the Software as identified on Exhibit D.

1.19.            “Third Party Software” means the third party computer software, including operating system software but excluding third party software embedded in the Software, and the third party databases, if any, which are owned or licensed by third parties and are needed for use of the Software.

1.20.             “Update” means updates to clinical database content, access to new modules or any service pack, patch, hot fix, modification, change, or supplement to the Software that is generally released by Eclipsys during the term of this Agreement but which does not include an Upgrade or new application of the Software.  The term Update also includes any upgrade, service pack, patch, hot fix, modification, change, or supplement to each Third Party Software that is generally released by such Third Party Software supplier without charge to Eclipsys or the Licensee, but does not include any new release or new version of a Third Party Software.

1.21.             “Upgrade” means any enhancement upgrades which are any upgrade, service pack, patch, hot fix, modification, change, or supplement to the Software that is generally released by Eclipsys  during the term of this Agreement, including any new release or new version of the Software, that enhances or improves existing functionalities of the Software.

1.22.            ["User Guide" means the online user guide for the Remote Hosting Services, accessible via Eclipsys’ https://edu.medinotes.com  website as updated from time to time.]

1.23.            [“Users" means Licensee's employees, consultants, contractors or agents who are authorized to use the Remote Hosting Services and have been supplied user identifications and passwords by Licensee (or by Eclipsys at Licensee's request).] 

 

                                                                   Article 2.        GRANT OF BASIC LICENSE AND SERVICES

2.1.              Grant of License.  Subject to the terms and conditions of this Agreement, Eclipsys grants to Licensee a, limited, personal, non-transferable and non-exclusive perpetual license (the “License”) to use the Documentation and to install and use the version of the Software most recently released by Eclipsys as of the Effective Date, but only at the Facilities listed in Exhibit B and only by the number of Licensed Users as described in Exhibit A and only in object code form.  Licensee may expand the scope of this License to add Facilities and Licensed Users by paying additional License Fees as required under Article 3 hereof. The License is extended to subsequent versions of the Software and related Documentation on the condition that at the time when Eclipsys releases such subsequent version, Licensee is not in breach of this Agreement.  Eclipsys does not grant to Licensee any title or rights of ownership in the Software. The Software, including each component thereof, is licensed for use by Licensee solely for Licensee’s internal business purposes and Licensee shall not use the Software or any part thereof in connection with a time share arrangement, as an application service provider or any other arrangement pursuant to which Licensee processes data or information for third parties or permits third parties to use Licensee’s facilities or Computer to access the Software.  This License covers only the Documentation and Software.  [Eclipsys also grants Licensee and its Users a worldwide, non-exclusive, non-transferable, non-sublicenseable right to access and use the Remote Hosting Services in accordance with the terms of this Agreement.  Licensee shall not (i) modify, copy or create derivative works based on the Remote Hosting Services or Eclipsys Technology; (ii) create Internet "links" to or from the Remote Hosting Services, or "frame" or "mirror" any content forming part of the Remote Hosting Services, other than on Licensee's own intranets or otherwise for its own internal business purposes; or (iii) disassemble, reverse engineer, or decompile the Remote Hosting Services or Eclipsys Technology, or access it in order to (A) build a competitive product or service, (B) build a product or service using similar ideas, features, functions or graphics of the Remote Hosting Services, or (C) copy any ideas, features, functions or graphics of the Remote Hosting Services.]

2.2.              Prohibited Activities. Except as specifically allowed in this Agreement and Exhibits attached hereto, Licensee shall not modify, reverse engineer, alter, translate, decompile, disassemble, update, copy or otherwise reproduce the Software, in whole or in part. Licensee agrees that (i) neither it, its affiliates nor any person or entity having access through it to the Software or Documentation will attempt to modify, reverse engineer, alter, translate, decompile, disassemble, update copy or otherwise reproduce all or any part of the Software or Documentation and (ii) Licensee will take reasonable steps to ensure that all persons having access to the Software and Documentation will observe and comply with Licensee’s obligations with respect to the Software and Documentation set forth in this Agreement.  Licensee promptly shall notify Eclipsys if it has any knowledge or notice of any person or entity’s non-compliance with this Agreement.  Any copies of the Software or Documentation that are permitted to be made under this Agreement must contain the same copyright and other proprietary notices that appear on or in the Software.  Licensee may make a single copy of the Software and such copy shall be used solely for backup and archival purposes.

                Licensee shall not rent, sell, purport to sell, assign, lease, sublicense, give or lend the Software to any other person or entity, or allow the Software out of its possession, unless  and except as specifically allowed in this License Agreement and Exhibits attached hereto.  Licensee shall safeguard the Software and Documentation and treat it as confidential business property of Eclipsys.

2.3.              Proprietary Rights of Eclipsys.  Licensee acknowledges that the Software and Documentation are copyrighted works of Eclipsys or its licensors and agrees that any copyright, trademark or other proprietary notice appearing on the Software or Documentation shall be retained in their exact form on such Software and Documentation.  Licensee shall not take any action that jeopardizes any of Eclipsys’s proprietary rights. Licensee shall not acquire any rights with respect to any of the Software, Documentation trademarks or other intellectual property of Eclipsys, except the rights herein specified.  Eclipsys retains all rights in the Software and Documentation not expressly granted to Licensee herein.  Licensee acknowledges that in providing the Software and  Services, Eclipsys utilizes (i) the Eclipsys  Peak Practice  name, the Eclipsys  Peak Practice  logo, the Eclipsys  Peak Practice .com domain name, the product and service names associated with the Software and Services, and other trademarks and service marks; (ii) certain audio and visual information, documents, software and other works of authorship; and (iii) other technology, software, hardware, products, processes, algorithms, user interfaces, know-how and other trade secrets, techniques, designs, inventions and other tangible or intangible technical material or information (collectively, "Eclipsys Technology") and that the ECLIPSYS Technology  is covered by intellectual property rights owned or licensed by Eclipsys (collectively, "Eclipsys IP Rights"). Other than as expressly set forth in this Agreement, no license or other rights in or to the Eclipsys Technology or Eclipsys IP Rights are granted to Licensee, and all such licenses and rights are hereby expressly reserved. 

2.4.              Audit Right.  During normal business hours, and upon ten days advance notice to Licensee, Eclipsys or its authorized representative shall have the right to enter upon Licensee’s premises at each Facility which is licensed to use the Software, to conduct such audit and inspection that Eclipsys deems is reasonably necessary to insure Licensee’s use of Eclipsys’s Software is limited to the facilities and number of Licensed Users reported to Eclipsys.  All audits will be conducted in a manner that does not unreasonably interfere with Licensee’s business activities.  Licensee shall have the right to set the date and time for any Audit, to accommodate the needs of its business.  Eclipsys shall be responsible for all costs and expenses incurred by it or its representatives in the course of such audit or inspection.  Licensee shall cooperate in such audit and inspection.

2.5.          Confidentiality.  Licensee acknowledges and agrees that all information related to the Software which is provided by Eclipsys to Licensee in connection with this Agreement is confidential and proprietary to Eclipsys.  Licensee agrees not to use any Confidential Information of Eclipsys for any purpose other than as permitted or required hereunder.  Either party (“Disclosing Party”) may from time to time during the term of this Agreement disclose Confidential Information to the other party (“Receiving Party”).  The parties hereto agree that, as a Receiving Party of such Confidential Information, each agrees not to disclose or provide any of Confidential Information of the Disclosing Party to any third party and to take all necessary measures to prevent any such disclosure by the Receiving Party’s employees. The Receiving Party will not use any Confidential Information of the Disclosing Party for any purpose not contemplated by this Agreement, and will disclose the Confidential Information only to the employees and agents of the Receiving Party who have a need to know such Confidential Information for purposes of this Agreement and who are under a duty of confidentiality no less restrictive than the Receiving Party’s duty hereunder.  The Receiving Party will protect the Confidential Information from unauthorized use, access, or disclosure in the same manner as the Receiving Party protects its own confidential or proprietary information of a similar nature and with no less than reasonable care.  Notwithstanding the foregoing, the Receiving Party’s obligations under this Section 2.5 with respect to any Confidential Information will terminate if or when such information: (a) was already known to the Receiving Party, free of any duty of confidentiality; (b) is disclosed to the Receiving Party by a third party who had the right to make such disclosure without any confidentiality restrictions; (c) is, or through no fault of the Receiving Party becomes, generally available to the public; or (d) is independently developed by the Receiving Party without access to, knowledge of, or use of, the Confidential Information.  In addition, the Receiving Party will be allowed to disclose the Confidential Information to the extent that such disclosure is (i) approved in writing by the Disclosing Party after having been fully informed of the nature and extent of the disclosure, (ii) necessary in the course of legal proceedings for the Receiving Party to defend itself or to enforce its rights under this Agreement, provided that the Receiving Party stipulates to a protective order preventing public release, or (iii) required by law or by the order of a court or similar judicial or administrative body, provided that the Receiving Party notifies the Disclosing Party of such required disclosure promptly and in writing and cooperates with the Disclosing Party, at the Disclosing Party’s reasonable request and expense, in any lawful action to contest or limit the scope of such required disclosure.

2.6.              Customer Data.  Customer Data shall be considered Confidential Information subject to the terms of this Agreement.  Eclipsys may access Licensee's User accounts, including Customer Data, to fulfill its Service obligations.

2.7.              Suggestions and Templates.  Eclipsys shall have a royalty free, worldwide, perpetual license to use or incorporate into the Software or Services any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Licensee or its Users relating to the operation of the Software or Services.  Eclipsys shall have a royalty free, worldwide, perpetual license to use or incorporate into Eclipsys’ template library all templates developed by Eclipsys or Licensee.

2.8.              Publicity.  Eclipsys may use Licensee’s name in marketing materials (including but not limited to advertisements and press releases) which advertise the relationship between the Parties.  Such materials shall not include pricing terms.  Eclipsys shall submit such marketing materials to Licensee for prior review and approval, not to be unreasonably withheld.  If Licensee does not communicate its approval or disapproval within 5 business days, then Eclipsys has the right to issue such marketing materials without Licensee's prior written approval.

 

                                                                                                       Article 3.        FEES

3.1.              Fees.

 

3.1.1.      Licensee shall pay to Eclipsys the applicable License Fee set forth in Exhibit A.  Licensee acknowledges that the License Fee is determined based on the number of Licensed Users, as listed and categorized on Exhibit A, and that such Licensee further acknowledges and agrees that it will provide updates to Exhibit A and Exhibit B as Licensee’s employees change so that any additional License Fees payable (on a net increase of Licensed Users) may be properly calculated and assessed by Eclipsys.  Eclipsys’s determination as to which category a Licensed User falls under for purposes of determining the License Fee shall be final and conclusive.  One hundred percent (100%) of the License Fee is due concurrently with the execution of this Agreement, regardless of whether invoiced.

 

3.1.2.      Licensee shall pay the Professional Services fees set forth in Exhibit A, shall be due and payable to Eclipsys in accordance with Eclipsys’ general payment terms set forth in Article 3.2.  

 

3.1.3.      Licensee shall pay Software Support Fees (as defined in Article 4.3) as may be required under Article 4 hereof, which shall be due and payable to Eclipsys in the manner and at the time(s) provided in Article 4.

 

3.1.4.       [Licensee shall pay Remote Hosting Services fees as may be required under Article 5 hereof, which shall be due and payable to Eclipsys in the manner and at the time(s) provided in Article 5.]

 

3.2.              Invoicing and Payment; Overdue Payments.  Fees will be invoiced in advance and otherwise in accordance with the terms set forth in the relevant Order Form.  Unless otherwise stated in the Order Form or on an invoice, fees are due on the 5th day of the month.  Unless otherwise stated on the Order Form or provided herein, all payments made under this Agreement shall be in United States dollars.  Any payment not received from Licensee by the applicable due date may accrue (except with respect to charges then under reasonable and good faith dispute), at Eclipsys discretion, late charges at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid.

3.3.              Taxes.  Licensee shall be required to pay all sales, use, excise or similar tax imposed by governmental authority on the licensing fee or other amount required to be paid by the Licensee pursuant to this Agreement.  Unless otherwise stated, Eclipsys’ fees do not include any local, state, federal or foreign taxes, levies or duties of any nature (“Taxes”).  Licensee is responsible for paying all Taxes, excluding only taxes based on Eclipsys’ income.  If Eclipsys has the legal obligation to pay or collect Taxes for which Licensee is responsible under this section, the appropriate amount shall be invoiced to and paid by Licensee unless Licensee provides Eclipsys with a valid tax exemption certificate authorized by the appropriate taxing authority.

3.4.              Billing and Contact Information.  Licensee shall be responsible to maintain complete and accurate billing and contact information with Eclipsys at all times.

3.5.              Suspension of Services.  If Licensee's account is 30 days or more overdue (except with respect to charges then under reasonable and good faith dispute), in addition to any of its other rights or remedies, Eclipsys reserves the right to suspend any Services provided to Licensee, without liability to Licensee, until such amounts are paid in full.

                                                                                       Article 4.        SOFTWARE SUPPORT

4.1.              Software Support.  Licensee hereby subscribes to Software Support, and to pay such additional fees with respect to such Software Support as is set forth in Article 4.3 below.  In connection with the Software Support, Eclipsys will provide, among other things, Updates to the Software, including updates to the clinical database which will be downloaded to Licensee’s Computer(s) on as required basis. 

4.2.              Software Support Term.  The initial term of Software Support shall begin upon the Effective Date of this Agreement and end three/five/seven (5/7) years thereafter (“Initial Support Term”).  For so long as Licensee continues to support the Software generally in the normal course of its business, the Initial Support Term shall renew automatically for additional renewal terms of one (1) year each (“Renewal Support Term”), unless terminated in writing by either party at least six (6) months prior to the end of the then current term, and provided that Licensee pays the renewal fee prior to the expiration of the then-current annual term.  For any Renewal Support Term, the annual support fee shall be at Licensee’s then-effective rates (as may be adjusted in Eclipsys’s discretion by the Annual Adjustment (as defined below)).  The Initial Term and any and all Renewal Support Term together shall mean the “Software Support Term.”  Eclipsys shall invoice Licensee for renewal Software Support fees at least thirty (30) days prior to the expiration of the then-current Software Support Term.  If Licensee fails to pay the annual Software Support fees and later elects to renew their Software Support, Client agrees to pay the following fees: (i) “catch up” fees equal to the time gap in Software Support, pro-rated by month for the full period of time that Client was not paying for Software Support, and (ii) any Software Support annual increases applicable per the terms of this Agreement.  “Annual Adjustment” means an increase to the fees as then in effect (giving effect to previous adjustments) equal to the percentage increase in the Consumer Price Index (CPI) as determined by U.S. Department of Labor Bureau of Labor, Statistics, and Consumer Price Index for All Urban Consumers (CPI-U): U.S. city average, All Items, for the for the most recently completed 12-month measurement period for which such data is available.

4.3.              Fees.  From and after the Effective Date, the fees applicable to the Software Support (“Software Support Fees”) shall be paid by Licensee by the 5th of each month for all Facilities using the Software unless otherwise noted in Exhibit A. Such Software Support Fees shall be collected by Eclipsys via one of the following three methods, as Licensee may elect: (a) automatic charge to Licensee’s designated merchant account or (b) by automatic debits from Licensee’s designated bank account or (c) corporate check made payable to Eclipsys and received by Eclipsys no later than the 5th of each month.  Concurrently with the execution of this Agreement Licensee will deliver to Eclipsys a completed bank debit authorization form or charge card authorization form, in the form attached hereto as Exhibits C-1 or C-2 if option (a) or (b) is elected.  Licensee shall notify Eclipsys at least thirty (30) days prior to effecting a change in any such merchant or bank account being used for the payment and collection of the fees hereunder.  In the event that any charge or debit is rejected, Eclipsys will re-attempt such debit or charge once more within the three business days following the first rejected attempt.  There will be an administrative charge of $30.00 for any such rejected debits or charges.  Upon delivery and installation of the Software, Eclipsys will collect a pro-rata portion of the monthly Software Support Fee hereunder if installation occurs at any time other than during the last five business days or first five business days of a calendar quarter. 

4.4.              Licensee’s Obligations.  Licensee shall deliver accurate and complete electronic encoding of transactions in Eclipsys’s acceptable medium and common format, as designated by Eclipsys.  Licensee shall prepare the location or locations for use of any Services, including obtaining and maintaining remote connectivity, and shall be responsible for the safekeeping, insurance, and security of all network services, software, and equipment on Licensee’s premises.  Licensee will access the system pursuant to Eclipsys’s instructions, and request information from Eclipsys only in connection with any Services and ensure that all data can be readily processed in the manner requested; for example, if the data relates to patient or payor invoicing, Licensee shall ensure that every invoice or claim submitted can be readily associated and identified with the corresponding patient’s medical and business office records, including patient authorizations and signatures if applicable.  All original and source documents will be retained according to federal and state law and regulations.  Licensee agrees that Eclipsys has the right to audit and confirm information submitted.  Licensee assumes all liability regarding said information.  Licensee agrees to consider and treat all information received through the network as confidential.  Licensee shall maintain internet connection with sufficient bandwidth to maintain remote connectivity to Eclipsys’s Computer server.  Licensee acknowledges that its data may be altered or corrupted in the course of Eclipsys providing Updates under this Agreement.  Licensee agrees to take all appropriate measures to isolate and backup its systems so that any altered, lost or corrupted data may be adequately restored, and Licensee releases, and discharges Eclipsys from all liability or other obligation to Licensee for any alteration, loss, or corruption of Licensee’s data in connection with the Update services provided under this Agreement, even if such liability or loss arose from Eclipsys’s own negligence.  Eclipsys shall not be responsible for Licensee’s failure to receive Updates, nor will Eclipsys  issue any credit or refund as a result of such failure, if such failure results from:

a)            Error conditions or failure due to installed software or firmware not provided as part of the Software.

b)            Error conditions or failure attributable to the Licensee’s network or remote access hardware or software.

c)             Error conditions or failure due to hardware or operating system malfunction or incompatibility.

d)            The installation or configuration of hardware, network or operating system.

e)            The use of the Software for a purpose for which it was not designed.

f)             Error conditions or failure due to accident, fault or negligence by the Licensee, including Licensee’s failure to maintain proper environmental conditions.

g)            Defects that do not significantly impair or affect the operation of the Software.

h)            Use of the Software on an unsupported computer or operating system.

i)              Error conditions or failure due to computer viruses.

j)              Customized programs for Licensee developed by Eclipsys beyond any warranty period.

 

                                                                    Article 5.    [REMOTE HOSTING SERVICES

5.1.              Provision of Remote Hosting Service.  The initial term of Remote Hosting Services shall begin upon the Effective Date of this Agreement and end ____ years thereafter (“Initial Hosting Term”). The Initial Remote Hosting Term shall renew automatically for additional renewal terms of one (1) year each (“Renewal Hosting Term”), unless terminated in writing by either party at least six (6) months prior to the end of the then current term, and provided that Licensee pays the renewal fee prior to the expiration of the then-current annual term.  The Initial Hosting Term and any and all Renewal Hosting Term together shall mean the “Hosting Term.”  During the Hosting Term,  Eclipsys (or Eclipsys’ subcontractors) shall make the Remote Hosting Services available to Licensee pursuant to the terms and conditions set forth in this Agreement and for the fees set forth in Exhibit A attached hereto and any and all Order Forms executed hereunder from time to time.  For any Renewal Hosting Term, the annual Remote Hosting Services fee shall be at Licensee’s then-effective rates (as may be adjusted in Eclipsys’s discretion by the Annual Adjustment).  Eclipsys shall invoice Licensee for renewal Remote Hosting Services fees at least thirty (30) days prior to the expiration of the then-current Term.  If Licensee fails to pay the annual Remote Hosting Services fees and later elects to renew their Remote Hosting Services, Client agrees to pay the following fees: (i) “catch up” fees equal to the time gap in Remote Hosting Services, pro-rated by month for the full period of time that Client was not paying for Remote Hosting Services, and (ii) any Remote Hosting Services annual increases applicable per the terms of this Agreement.  During the Hosting Term, (i) the applications offered in the Remote Hosting Services shall perform materially in accordance with the User Guide, and (ii) the functionality offered as part of the Remote Hosting Services will not be materially decreased from that available as of the Effective Date.

5.2.              Additional Users.  User subscriptions for the Remote Hosting Services are for named Users and cannot be shared or used by more than one User but may be reassigned from time to time to new Users replacing former Users who have terminated an employment or some other prior relationship with Licensee, changed job status or function, or otherwise no longer require ongoing use of the Remote Hosting Services.  Unless otherwise specified in the relevant Order Form (i) additional User subscriptions must be added in minimum increments of 1 units; (ii) the term of the additional User subscriptions shall be coterminous with the expiration of the then current term; and (iii) pricing for the additional User subscriptions shall be the same as that for the pre-existing subscriptions, prorated for the remainder of the then current term.

5.3.              Eclipsys Responsibilities.  Eclipsys shall: (i) in addition to its confidentiality obligations herein, not use, edit or disclose to any party other than Licensee the Customer Data; (ii) maintain the security of the Remote Hosting Services and the Customer Data; (iii) provide telephone and online standard support to Licensee's Users, at no additional charge, up to a maximum of 5 Cases per User per month (pooled and allocable over all Users as needed); and (iv) use commercially reasonable efforts to make the Service generally available 24 hours a day, 7 days a week, except for:  (a) planned downtime (of which Eclipsys shall give at least 8 hours notice and which Eclipsys shall schedule to the extent reasonably practicable during the weekend hours from 6:00 p.m. PT Friday to 3:00 a.m. PT Monday); or (b) downtime caused by circumstances beyond Eclipsys’ reasonable control, including acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems not involving Eclipsys employees, computer or telecommunications failures or delays involving hardware or software not within Eclipsys’ possession or reasonable control, and network intrusions or denial of service attacks, but only to the extent unavailability results notwithstanding the exercise by Eclipsys of reasonable care and due diligence to avoid or mitigate the same in anticipation of or in response to such causes; (v) make reasonable backups of Customer Data for restoration and up to 48 hours.

5.4.              Licensee Responsibilities.  Licensee is responsible for all activities that occur under Licensee's User accounts.  Licensee shall:  (i) have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all of Licensee’s Customer Data; (ii) use commercially reasonable efforts to prevent unauthorized access to, or use of, the Remote Hosting Services, and notify Eclipsys promptly of any such unauthorized use; and (iii) comply with all applicable local, state, federal, and foreign laws in using the Remote Hosting Services and, if using the Remote Hosting Services outside of the United States, not use the Remote Hosting Services in a manner that would violate any federal or state laws of the United States if conducted therein.

5.5.              User Guidelines.  Licensee shall use the Remote Hosting Services solely for its internal business purposes as contemplated by this Agreement and shall not:  (i) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Remote Hosting Services available to any third party, other than as contemplated by this Agreement; (ii) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (iii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortuous material, including material harmful to children or violative of third party privacy rights; (iv) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (v) interfere with or disrupt the integrity or performance of the Remote Hosting Services or the data contained therein; or (vi) attempt to gain unauthorized access to the Remote Hosting Services or its related systems or networks.

5.6.              Third Party Providers.  Certain third-party providers, some of which may be listed on pages within Eclipsys’ website, offer products and services related to the Remote Hosting Services, including implementation, customization and other consulting services related to Licensees’ use of the Remote Hosting Services and applications (both offline and online) that work in conjunction with the Remote Hosting Services, such as by exchanging data with the Remote Hosting Services or by offering additional functionality within the user interface of the Remote Hosting Services through use of the Remote Hosting Services's application programming interface.  Eclipsys does not warrant any such third-party providers or any of their products or services, whether or not such products or services are designated by Eclipsys as "certified," "validated" or otherwise.  Any exchange of data or other interaction between Licensee and a third-party provider, and any purchase by Licensee of any product or service offered by such third-party provider, is solely between Licensee and such third-party provider.].

                                                      Article 6.        TERM AND TERMINATION OF LICENSE AND AGREEMENT

6.1.              Term.  The term of this License shall commence on the Effective Date and continue in effect thereafter in perpetuity, unless Licensee or Eclipsys shall have terminated this Agreement in accordance with the provisions of Section 6.2 below.    

6.2.              Termination.  Either party may terminate this Agreement by providing written notice of termination to the other party upon the occurrence of a Default (as defined in Article 8).  No such termination shall relieve any party of liability for any breach of this Agreement occurring prior to the effective date of such termination. 

6.3.              Effect of Termination.  Upon the termination or expiration of this Agreement, all Confidential Information will be returned to the Disclosing Party or, upon the written instructions of the disclosing party, shall be destroyed, except for any Confidential Information which the Receiving Party has a continuing right to use.  Upon the termination or expiration of this Agreement, Eclipsys shall no longer be obligated to provide any Services to Licensee and Licensee shall immediately cease using (and shall ensure that all Licensed Users cease using), and return to Eclipsys if practicable, and otherwise certify to Eclipsys de-installation and non-use of, all Software and Documentation.  Licensee’s obligations pursuant to Article 2 of this Agreement and Licensee’s duty to pay any fee owed to Eclipsys prior to termination, shall survive any termination or expiration of this Agreement.  In addition, Sections 7.3, 7.4 and Article 9 will survive any termination of this Agreement.  Licensee, upon termination or expiration of this Agreement, shall be provided with a “Read-Only” version of the patient files processed with the Software during the term of the License.

                                                                      Article 7.        WARRANTIES, LIMITATION OF LIABILITY.

7.1.         Limited Warranty; Disclaimer of Other Warranties, Express or Implied.

 

7.1.1.      Eclipsys warrants that it has the power and authority to license the Software to Licensee as set forth herein.

7.1.2.      Eclipsys warrants that the Software shall, during the term of the Agreement, perform substantially in accordance with the Documentation when used on the recommended hardware configuration and in accordance with the directions for use set forth in the Documentation, provided that Eclipsys ’s liability for breach of such warranty shall be limited as set forth in this Agreement.  THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7.1.3.      The warranties set forth in this section shall not apply: (i) if the Software is not used in accordance with the Documentation; (ii) to any modification of the Software not performed by Eclipsys; (iii) to the extent that the defect is caused by or is contributed to by Licensee or (iv) if the defect arises out of a third-party software malfunction.

7.1.4       Eclipsys does not warrant Third Party Software products or equipment distributed by Eclipsys; the manufacturers of such Third Party Software or equipment may provide warranties thereto, and such warranties, if any, may accompany such products.  Eclipsys  shall assign to Licensee any and all warranties received from the manufacturer of the equipment and shall (i) use commercially reasonable efforts to ensure that such third party warranties are validated, (ii) at Customer’s request, act as Customer’s agent in pursuing any claims pursuant to such third party warranties.  Licensee shall notify Eclipsys in writing within 10 days of its discovery that a Third Party Software product or item of equipment does not conform with its warranty, and Eclipsys  shall thereupon use commercially reasonable efforts, consistent with industry standards, to obtain the repair or replacement of the nonconforming item with product that conforms to the warranty.

 

7.2.              Regulatory Compliance.  The Software will include such features and functionality to allow Client to comply with HIPAA and the requirements of any regulations promulgated thereunder, including without limitation the federal privacy regulations as contained in 45 C.F.R. Part 164 (the “Federal Privacy Regulations”), the federal security standards as contained in 45 C.F.R. Part 142 (the “Federal Security Regulations”), the federal transaction standards as contained in 45 C.F.R. Parts 160 and 162 (the “Federal Transaction Regulations”) that are applicable to the Software by the timeframe mandated by HIPAA.  Eclipsys shall immediately notify Licensee of any change in the status of the representation, covenant and warranty set forth in this Section 7.2 or if an investigation is commenced by federal or state governmental agencies involving any law or regulation specified in this Section 7.2.  Both parties agree to comply with and abide by HIPAA regulations with respect to any patient records or information contained in, derived or processed by the Software and made available to the parties in connection with the performance of their obligations and duties hereunder.

7.3.              Disclaimer of Warranties and Limitations of Liability.

7.3.1.      EXCEPT FOR THE LIMITED WARRANTIES CONTAINED IN SECTIONS 7.1.1, 7.1.2 AND 7.2, THE SOFTWAREAND SERVICES ARE PROVIDED “AS IS” AND “WITH ALL FAULTS.”  ECLIPSYS  DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE SOFTWARE, DOCUMENTATION OR ANY SERVICES PROVIDED BY ECLIPSYS, INCLUDING BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, LACK OF VIRUSES, AND NON-INFRINGEMENT.  TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT AS PROVIDED IN SECTIONS 7.1.1, 7.1.2 AND 7.2, ABOVE, ECLIPSYS MAKES NO REPRESENTATION, WARRANTY OR GUARANTY RELATING TO THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, ACCURACY, OR COMPLETENESS OF THE SOFTWARE, SERVICES, ANY DATA, INFORMATION, RECORD, OR RESULTS OBTAINED THROUGH OR RESULTING FROM THE USE OF THE SOFTWARE OR THE ACCURACY OF THE INFORMATION OR OTHER CONTENT, FOR ANY PURPOSE. 

7.3.2.      TO THE MAXIMUM EXTENT PERMITTED BY LAW, ECLIPSYS’S LIABILITY TO LICENSEE ARISING FROM THIS AGREEMENT, THE ACCEPTANCE OF SERVICES, OR THE USE OF THE SOFTWARE, SHALL BE LIMITED TO LICENSEE’S DIRECT DAMAGES, AND IN NO EVENT WILL ECLIPSYS BE LIABLE FOR ANY AMOUNTS IN EXCESS OF THE AMOUNTS ACTUALLY RECEIVED BY ECLIPSYS FROM LICENSEE PURSUANT TO THIS AGREEMENT. 

7.3.3.      LICENSEE HEREBY ACKNOWLEDGES THAT ECLIPSYS SHALL NOT BE LIABLE TO THE LICENSEE, ANY LICENSED USERS OR ANY OTHER PERSON FOR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO EMOTIONAL, SPECIAL, INCIDENTAL, INDIRECT, COLLATERAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, WHETHER IN AN ACTION BASED UPON CONTRACT, EQUITY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY OF LIABILITY (INCLUDING BREACH OF WARRANTY) ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RELATING TO THE USE OR PERFORMANCE OF OR INABILITY TO USE THE SOFTWARE OR ANY ERROR, OMISSION OR INACCURACY CONTAINED IN, ANY DATA, INFORMATION, RECORD OR RESULTS OBTAINED THROUGH OR RESULTING FROM THE USE OF THE SOFTWARE OR FROM ANY LOSS OR CORRUPTION OF DATA, EVEN IF ECLIPSYS  HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

7.3.4.      IN NO EVENT SHALL ECLIPSYS BE LIABLE FOR DAMAGES FOR LOSS OF USE, FOR DELAY, LOSS OF BUSINESS, LOSS OF REVENUE, PROFITS OR SAVINGS, BUSINESS INTERRUPTION LOSS, LOSS OR CORRUPTION OF INFORMATION OR DATA, LOSS OF PRIVACY, AND LOSS OF GOODWILL, AND LIABILITY TO THIRD PARTIES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RELATED TO THE USE OR PERFORMANCE OF OR INABILITY TO USE THE SOFTWARE OR ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RELATING TO THE SERVICES OR THE USE OR INABILITY TO USE ANY DATA, INFORMATION, RECORD OR RESULTS OBTAINED THROUGH OR RESULTING FROM THE USE OF THE SOFTWARE, ANY LOSS OR CORRUPTION OF DATA, OR ARISING FROM ANY FAILURE TO MEET ANY DUTY.

7.4.              Limitation of Action.  Except for actions for non-payment, HIPAA violations or breach of either party’s intellectual property rights, no action (regardless of form) arising out of this Agreement may be commenced by either party more than two (2) years after the cause of action has accrued.

                                                                                       Article 8.        DEFAULT PROVISIONS

8.1.              Default. A “Default” under the Agreement will be deemed to have occurred upon any of the following:

8.1.1.      Licensee fails to make any of the payments specified hereunder within forty-five (45) days after the same becomes due and payable, provided that Eclipsys shall have provided Licensee with at least thirty (30) days written notice and the amounts remain unpaid at the end of such period;

8.1.2.      Either party commits a material breach of this Agreement and fails to cure such breach within ninety (90) days after it receives written notice of breach; and

8.1.3.      Either party ceases business as a going concern, make an assignment for the benefit of creditors, or file or has filed against it a petition for bankruptcy

 

8.2.              Remedies.  If Licensee is in Default, Eclipsys may concurrently or separately, and without any election of remedies to be deemed made, (i) accelerate the License payments and any additional amounts due as of the date of default hereunder, and/or (ii) terminate the Agreement pursuant to Section 6.2 of the Agreement.  If Eclipsys is in Default, Licensee may terminate the Agreement pursuant to Section 6.2 of the Agreement.

 

                                                                                      Article 9.        GENERAL PROVISIONS.

9.1.              Independent Contractor.  Eclipsys and Licensee shall at all times be independent contractors, and neither Eclipsys  nor Licensee shall be deemed for any purpose to be partners, joint venturers, fiduciaries, employers, employees or agents of one another.

9.2.              No Benefit to Others.  The representations, warranties, covenants, and agreements contained in this Agreement are for the sole benefit of the parties and their respective successors and permitted assigns, and they are not to be construed as conferring any right on any other persons.

9.3.              Export Control Laws.  Each party shall comply with all United States and foreign export control laws or regulations applicable to its performance under this Agreement.

9.4.              Counterparts.  This Agreement may be executed in counterparts, which taken together shall form one legal instrument.

9.5.              Rights to Injunctive Relief.  Both parties acknowledge that the remedies at law may be inadequate to provide Eclipsys or Licensee with full compensation in the event of Licensee’s or Eclipsys’s material breach of any provisions of this Agreement concerning confidentiality or limitations on the license of the Software and the use of the Software and that Eclipsys or Licensee shall therefore be entitled to seek injunctive or other equitable relief, including specific performance in the event of any such material breach.  This includes, but is not limited to each of the provisions of Article 2 of this Agreement.

9.6.              Rules and Regulations.  Licensee agrees to secure any necessary authorizations and to comply with all applicable rules and regulations governing the Services provided pursuant to this Agreement including, without limitation, rules governing record retention, non-discrimination, and error resolution as promulgated by Eclipsys [and any applicable insurance carriers] as amended from time to time.  Licensee shall also adhere to such laws, rules, and regulations as are required by governmental agencies having jurisdiction over Eclipsys or Licensee.  Licensee shall provide all supporting documents requested by Eclipsys necessary to comply with such laws, rules, and regulations.

9.7.              Indemnification.  Licensee shall indemnify Eclipsys against all third-party claims, liabilities and costs (including reasonable attorneys’ fees) reasonably incurred in the defense or prosecution of any claim (other than for infringement of intellectual property rights asserted against Eclipsys ) arising out of Licensee’s, its agents’, employees’, independent contractors’, or consultants’ unauthorized use and/or use of the Software in a manner inconsistent with the Documentation, provided that Eclipsys promptly notify Licensee in writing of such claims. Eclipsys grants Licensee full authority to control the defense or prosecution and settlement of any such claim; provided that Licensee may not enter into any settlement or compromise without the prior written approval of Eclipsys.  Licensee further agrees to indemnify Eclipsys in respect of any claims brought by third parties against Eclipsys in connection with Licensee’s failure to comply with and abide by HIPAA requirements as specified in Section 7.2 hereof.

9.8.              Governing Law; Submission to Jurisdiction; Forum Selection The validity, construction, interpretation, and performance of this Agreement shall be governed by and construed in accordance with the laws of the State of Iowa except as to its principles of conflicts of laws.  The parties hereto irrevocably submit to the exclusive jurisdiction and venue of the courts of the State of Iowa to resolve any disputes between them which are not subject to arbitration, if any, arising hereunder or related hereto, and hereby further irrevocably waive any claim that such suit, action or proceeding in any court has been brought in an inconvenient forum. Any suit allowed to be brought pursuant to the terms of this Agreement shall be brought solely in the Iowa District Court for Polk County in Des Moines, Iowa.

9.9.              Waiver of Breach.  No waiver of breach or failure to exercise any option, right, or privilege under the terms of this Agreement on any occasion or occasions shall be construed to be a waiver of the same or any other option, right, or privilege on any other occasion.  Other than as expressly stated herein, the remedies provided herein are in addition to, and not exclusive of, any other remedies of a party at law or in equity.

9.10.            Waiver of Jury Trial.       Each party, as a condition of its right to enforce or defend any right or in connection with this Agreement, waives any right to a trial by jury in any action to enforce or defend any right under this Agreement and agrees that any action shall be tried before a court and not before a jury.

9.11.            Waiver of Class Action Lawsuits and Participation.  To the maximum extent permitted by law, Licensee agrees that it will not bring, request, join or participate in a class action as to any claim, demand, suit or cause of action it may have against Eclipsys, and the Licensee waives and relinquishes any right which it may now or in the future have to bring, request, join or participate in any lawsuit or other proceeding on a class action or consolidated basis or to participate as a representative or member of any class of claimants pertaining to any claim, demand, suit or cause of action relating to this Agreement or the Software. This provision does not constitute a waiver of any of the Licensee’s rights and remedies to pursue a claim individually, and not on a class action or consolidated basis or as a representative or member of any class of claimants.

9.12.            Dispute Resolution.  If a dispute arises out of or relates to this Agreement, or the breach thereof, the parties agree to submit the dispute to a mediator selected by the parties or, if the parties are unable to agree on a mediator, the parties agree to submit the dispute to mediation in Des Moines, IA under the rules of the American Arbitration Association (“AAA”).  The mediation rules of the AAA shall govern any dispute between the parties to this Agreement submitted to mediation.  If the dispute is not resolved through mediation, then the mediator shall declare that the parties are at an impasse and the mediator will refer the dispute to an arbitrator agreed upon by the parties within 90 (ninety) days after the mediator declares an impasse.  If the parties are unable to agree on an arbitrator, then the mediator will refer the dispute to the AAA, which shall select the arbitrator.  The arbitrator shall promptly disclose to the parties any relationship which the arbitrator has had with any of the parties or their counsel and failure to make such disclosure shall be grounds for disqualifying the arbitrator and setting aside any arbitration award.  The arbitration rules of the AAA shall govern the arbitration of any dispute between the parties to this Agreement submitted to arbitration to the extent they are not inconsistent with this Agreement.  The arbitration shall be conducted in Des Moines, IA. 

9.12.1.            Any resolution reached through mediation or award arising out of arbitration (i) shall be limited to a holding for or against a party, and affording such monetary remedy as is provided by law and as limited by the terms of this Agreement; (ii) may in appropriate circumstances include injunctive relief; and (iii) may be entered in court in accordance with the United States Arbitration Act.

9.12.2.            Arbitration shall not be deemed a waiver of any right to termination under this Agreement and the arbitrator shall not be empowered to act or make any award other than based solely on the rights and obligations of the parties prior to and including such termination.  The arbitrator may not limit, expand or otherwise modify the terms of this Agreement.

9.12.3.            Each party shall bear its own expenses incurred in any mediation, arbitration or litigation, but any expenses related to the compensation and the costs of any mediator or arbitrator shall be borne equally by the parties.  A request by a party to a court for interim measures necessary to preserve a party’s rights and remedies for resolution pursuant to this Section shall not be deemed a waiver of the obligation to mediate; or agreement to arbitrate.  The parties, other participants and the mediator or arbitrator shall hold the existence, content and result of mediation or arbitration in confidence.

9.13.            Assignment.  The Parties may not assign their rights, obligations, duties or privileges under this Agreement without the prior written consent of the other Party, which consent shall not be unreasonably withheld, except that Eclipsys may assign this Agreement or all of its rights, obligations, duties or privileges under this Agreement without consent to any parent, affiliate, successor corporation, or in connection with the merger, sale of a controlling interest or the sale of all, or substantially all, of the assets of Eclipsys.

9.14.            Entire Agreement; Oral Modifications Void.  This Agreement, and the Exhibits attached hereto contain the entire agreement between Eclipsys and Licensee relating to the subject matter hereof.  No representative of Eclipsys or any affiliate thereof has any authority to make any oral modifications to this Agreement.  Licensee warrants and represents that in entering into this Agreement, it has not relied upon any representations made by or on behalf of Eclipsys not expressly contained in writing in this Agreement. No amendment, modification or waiver of this Agreement shall be effective unless the same is in writing and signed by a duly authorized representative of the party against which such amendment, modification or waiver is asserted.

9.15.            Severability.  If any of the provisions of this Agreement shall be invalid or unenforceable under the laws of the jurisdiction where enforcement is sought, such invalidity or unenforceability shall not invalidate or render unenforceable the entire Agreement, but rather a valid and enforceable provision as similar as possible in application to the invalid or unenforceable provision shall be deemed substituted in lieu thereof, and the rights and obligations of Eclipsys and Licensee shall be construed and enforced accordingly, with the remaining terms, provisions, covenants and restrictions of this Agreement to remain in full legal force and effect in accordance with their provisions.  The headings used in this Agreement are for convenience only and shall not be used in interpreting or construing the meaning of this Agreement.  The parties acknowledge that each of them has contributed to the creation of this Agreement and this Agreement shall not be construed or interpreted against either party as the drafter of this Agreement.

9.16.            Exhibits.  The Exhibits attached hereto are a material part of this Agreement and are incorporated herein by this reference as if fully written in this Agreement.

9.17.            Notice to Government Users.  This Software and the documentation are provided with “Restricted Rights” applicable to private and public licenses alike. Without limiting the foregoing, use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in this Agreement and as provided in Federal Acquisition Regulation §§ 52.227-19, and 52.227-14, § 227.7202 of the Defense Federal Acquisition Regulation Supplement, and other applicable provisions of the Federal Acquisition Regulations.

9.18.            Notices.  All notices, demands, or other communications of the parties hereunder shall be deemed to have been duly given when made in writing and delivered in person, or shall be deemed to be delivered upon receipt if sent either (i) by certified mail, return receipt requested, or (ii) by Federal Express or other overnight courier, in each case to the addresses of the parties reflected below each party’s signature hereto, or (iii) facsimile.  Notices shall be deemed to have been given upon: (i) personal delivery, (ii) the second business day after mailing, (iii) 48 hours after sending by confirmed facsimile.  Either party may change the address for giving notices by delivering notice in the manner set forth in this section.

9.19.            Privacy.  To the extent Licensee has any occasion to use the https://edu.medinotes.com website (the “Site”), all such interactions shall be governed by the privacy policy posted the Site and incorporated herein by reference.

9.20.            Records.  Pursuant to 42 U.S.C. 1395x(v)(1), Eclipsys will maintain a copy of this Agreement and such records as are necessary to certify the nature and extent of the costs of the services provided by Eclipsys .  Such records shall be maintained by Eclipsys following termination of this Agreement for any period required by Centers for Medicare & Medicaid Services, the U.S. Department of Health and Human Services, and/or the U.S. Comptroller General and shall be made available, upon written request, to these entities, or any of their duly authorized representatives.



User License Agreements

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Medinotes ULA
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