What are my options?
Functionality (communications, task, ERA, Electronic Remittance Advice tools, word processing, patient engagements, patient portal, patient kiosk, electronics prescriptions, electronics statement, appointments confirmations, ERA (electronics R A) un-billed claims/visits trap, Inventory control, and dashboard.
Where Can I send my electronics claims?
Electronic Claims: Is the software able to send electronics claims with any clearinghouse or is it locked to one option?
Can I reduce my claims rejections?
Can the software do Claim Scrubbing before it goes out to the clearinghouse or your printer? Claim Scrubbing is a tool that cleans your claims before submission to improve denial rates
What is the accounting type am I getting?
Is the system open accounting or closed accounting? Open accounting let you add, modify or delete the data of the transaction at any time. (Open accounting has it is positives and many negatives, because any one can doctor transaction which causes inaccuracy and financial risk Closed accounting once you save the transaction you can’t add, modify or delete without a accounting trail.
What type of claims do I need?
What type of billing is the software designed for? Professional (837P) CMS 1500 2-12 format, Institutional (837I) CMS-1450 (UB 04), DME claims, pharmacy, ambulance or labs.
Some systems may offer all of the options by using add-ons and third party software. Others may have strengths and weakness in different areas. Microwize can help find the right solution for your needs.
Is the Database all in-one?
Database: Are the electronic medical records if needed using the same database or different database? Is the look and feel of the EMR is the same of the medical billing portion or not?
Can I use the software for more than one practice?
Is the software multi tenant? This is when the same install of the software can handle different practices with different names, tax ids and financial accounts. This is helpful with billing services and independent practices sharing the same server and software.
Which pricing model are you getting in?
Pricing model: Is the pricing by provider or by seat (AKA user)? Depending on your type of business or size this can make a difference.
Do I have the reports I need?
Reports, do you have the reports you need to mange your practice? What are your options to copy a report from a market place or another practice you know. What is needed to customize a report? How about reports related to incentives such as meaningful use, PQRS, RVU, CCM etc…?
Is it Fat, Thin, Browser or Cloud Connections?
Technology: Is it a fat client, thin client, browser base or cloud base? A fat client is a computer (client) in client–server architecture or networks that typically provides rich functionality independent of the central server. The name is contrasted to thin client, which describes a computer heavily dependent on a server’s applications.
A fat client still requires at least periodic connection to a network or central server, but is often characterized by the ability to perform many functions without that connection. In contrast, a thin client generally does as little processing as possible and relies on accessing the server each time input data needs to be processed or validated.
We are very fortunate to have such prompt service. Thank you for all you do to make our processing easier. A special thanks to Vaida who has been there to assist us. We are aware of her busy schedule and she has made herself available to us especially with numerous changes taking place this year.
|Andrew is excellent and well spoken technician.He Finished in the time frame he gave, and resolved the issues we had with our computer . Andrew represents everything that good character and skill can afford a company to be . Microwize is doing something right if they have Andrew and techs like him.|